About Us

On Repeat is a UK-based refill fulfilment partner for beauty brands. We fill and ship refills on demand using our proprietary compostable packaging, helping brands reduce waste, keep customers on their own websites, and offer truly sustainable refills without changing their existing operations.

Clean and efficient

  • Our company is headed by a skincare formulator well versed on Good Manufacturing Practices. It has been designed with cleanliness and product safety in mind from the ground up

  • We have our own clean room and fully-trained specialised staff to fill your refills

  • Additionally, our clean room is located within a static-free aerospace facility in Birmingham

  • Our filling staff wear lab coats and gloves when handling product

  • Your bulk product is kept in jerry cans on sanitised benches and shelves. We provide pumps for your product and sanitise all utensils and pumps with alcohol spray

Favourable shipping

  • Our unique packaging allows us to use Royal Mail’s large letter service, making our postage lower than a regular parcel

  • We have designed our own super-strong large letter boxes to withstand the turbulence of the postal system

  • Our boxes show your customer how to use the refill. Some clients like to include their own flyer in addition to this.

We care about your brand

  • Independently family-owned and run; Ben and Micaela are partners in business and in life

  • Having a skincare brand herself, the company was started as a way to offer Micaela’s own customers refills and built out from there

  • We understand the greenwashing concerns that brands are faced with

  • We have strong partnerships with our suppliers

  • We are in daily contact with our clean room filling team for quality control

  • We are always available for client queries